|
Bundled with VoiceLink Series TAPI Card only |
|
|
|
Bundled with VoiceLink TAPI card for PC flexibility
(No
license registration required)
|
Add support to FAX & E1 Card (VoiceLink)
as well as SMS
(CallURL
GSM Modem)
|
|
Modified architecture for
robustness and performance
(Compared
to old versions)
|
|
»
Carry over V3.XX improvements:
|
| |
Treat RunTime engine and tapisrv as independent SVCHOST
process to avoid crashes
caused by other processes |
| |
Guarded possible Incoming call events to prevent IVR Channel
from Hanging |
| |
Changed Scheduler cycling scheme for reliable Out-going calls |
| |
Add monitor process and debug message in RunTime Engine for better performance |
| |
Fixed system hang issue during call transfer |
| |
Corrected DBQuerry component for “specific” database UPDATE operation |
| |
Matching adjustments for smooth Simulation of the Call-Flow Design |
|
» IVR II 4.0.0 can support Talk Voice; VoiceLink and VoiceTruck (E1) TAPI cards
simultaneously |
|
» Add “Channel Launch” function (Auto-run without wait for Ringing) |
» Improved IVR II interface with Tapisvr to speed-up the IVR channel initialization and
response. Achieve over 30X improvement, now can easily support several hundreds
of IVR II channels |
» Renewed OutBound Call architecture :
| |
Control of call out sequence by priority |
| |
STOP and START call out via TCP/IP (for Web UI control) |
| |
Allow choice of Callout channel by “type” (e.g. GSM, VoIP) |
| |
Reporting of CallOut Failure (No Answer; Busy; Fax No Resource) |
| |
Add OutBoundReqID (Refer to specific IVR Chnl for DB update)
|
|
» Enhanced FAX support functions:
| |
Fine-tune Fax signal support for Fax Server application (Fax Machine compatibilities
and FAX component stability) |
|
Add Wave play feature to implement “Vocal Guidance” |
| |
ncorporated “Time-out” handling in SendFAX & RecvFAX |
| |
Add ErrorCode for Fax failure ( Unknown; No Fax Resource; Called party not press
START button, etc.) |
| |
Provide Virtual Printer for Document format conversion |
| |
Support bmp, gif, jpg, txt & tiff format (IVR II 4.0.0 can adapt Txt format to different
country or language) |
|
|
» Now can send E-mail to standard E-mail Servers via TVRSendEmail
|
» Added fo for efficient flow-design:
| |
TVRAutoRouting |
TVRSleep
(ms range) |
TVRCallEnd |
| |
TVRCallOut (within IVX) |
TVRWait (Call drop)
|
|
| |
TVRCallINI (Allow access .INI file for parameter fetch) |
|
|
|
» TVRGreeting & TVRRecorder now support PCM 8KX8bit; 8KX16bit; A-law & μ-law formats
|
|
» Misc. e.g. VoIP Registration Status; CallURL ResponseCode; bug fixes.
|
|
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