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PCX/VL is an affordable communications solution that is easy to use, easy to

manage,scalable, reliable and delivers unparalleled enterprise-class functionalities.

It consists with VoiceLink card for PSTN interface and PCX software for SIP Proxy,

Gateway and PBX functions (Fax Server function can be optionally added)

Dual-Mode, support PSTN or SIP VoIP extensions

Support migration from existing PBX to IP VoIP

Build-in SIP Gateway and Proxy functions

Highly integrated & Pre-configured for quick start

Smooth call transfer among PSTN / VoIP extensions

Sophisticated call routing capabilities

Web-based Auto-Attendant & Voice Mail

(Support traditional PBX Extensions. as well)

SIP extension can be anywhere

(Break the physical limits to “free” remote workers)

Multiple Operators (Up to 4), increase flexibility

Night Mode (Convenience for small office).

Enterprise-level IVR (for your company image)

(Selectable) Multiple-language of system voice

Support multiple Branches as one system

Line Access groups, Call Forwarding, Transfer

Pick-up, Hold, Music on hold, Direct dialing

3-way Conference (When agent device supports this)

Configurable extension numbering plan

Web-based User and Administer UI

Phone and Web-based Personal Settings features

Voice message (and other Media) can be forwarded, saved, deleted and e-mailed, etc.

Call Forwarding (Multiple conditions and levels of setting) to reach people all the time

Personalize prompts with conditional play selections (Set by users)

Personal Message auto-play, manipulation via Web UI. (Not bounded by location and time)

Line to line relay and Click to Dial features

Call Recording (Option charged based on PSTN or/and VoIP)

Different Operator mode and forwarding setting for working-hour and off-hour.

Vocal prompts can inform calling line status during call progress or transfer, this will provide a

friendly calling experience

System verification services including “Circuit Check”; Voice Portal Quality test, Recording and

Replay tests, and “what is my extension”, … etc.

Easy Customization capability, can do special function per customer’s request

Pop-up windows to registered user’s Desk top (Can be used to support CRM application)

Extension to extension Call Transfer using “Flash” key or Key sequence defined by PBX makers.

(The analog PBX must have this feature to allow its work)

Call Pick up based on PBX usage; for external call, provide Least-Cost routing based on rules

defined by system administer (Via PCX’s IVR engine)

Access Group and external access are under system control to achieve “Intelligent” dialing (User

just dial the number he want, no need to add prefix or remember access digit(s)

SIP VoIP Extension to extension call Transfer using “Flash” key

Call Pick up using “Predefined keys”; for external call, provide Least-Cost routing based on rules

defined by system administer.

Access Group and external access are under system control to achieve “Intelligent” dialing (User

just dial the number he want, no need to add prefix or remember access digit(s) This can greatly

improve dialing efficiency.

Combined SIP Proxy and PCX Call Routing to make SIP VoIP calling and transfer easy and seamless.

Users make call without knowing difference.

Monitor and rescue scheme has been included to take care bad network traffic situation

Peer to peer VoIP phone calling can still be logged under PCX system (PLL delete whatever behind .. )

Applications

Add new VM and IVR / AA ; Call Forwarding (to Mobile) features to existing PBX system

(Bring advanced features while reserve investment)

Provide “Remote Connection” for your workers (at home, in travel etc.)

New Small to Medium office – Buy completed system, Easy and Quick in set up.

Link multiple office’s PBX into one system (Using PCX’s integration / routing features)

Your employees can make calls as if in one building.

Take advantage of cost saving on VoIP and alternate service providers.

Integrate FAX Server into PCX (as option) for paperless Faxing and do Fax like E-mail.

This option can greatly save your cost and time.

Integrated Call Recording for various business’s need (This option can do call Monitor,

keeping record for future Tracking or Review etc.)

Remote Call Center Applications; CRM additions.